High Speed Team Transitioning

NEW LEADER ASSIMILATION – a unique process to integrate new leadership into an existing team quickly and effectively.

CULTURE, VALUES AND TEAMWORK RETREAT™ (A Team Development Retreat)
©1972, 1978,1989,1998,2000,2002 – a two/three (2-3) day teamwork session designed to build on initial team relationships and will provided the foundation for the team to establish focus and develop strategy.

CULTURE, VALUES AND TEAMWORK RETREAT FOLLOW UP™ (A Team Development Retreat) ©1972,1978,1989,1998,2000,2002: – a 1 day planning session to review and integrate the data gained through the Team Development process. Results assimilated into a strategic plan of action with specific accountabilities for team members to manage the infrastructure and culture of change beyond their normal fiscal responsibilities.

CULTURE, VALUES AND TEAMWORK CASCADING & FACILITATOR
(A Team Development Retreat) ©1972,1978,1989,1998,2000,2002: – integrates each unit within the organization to the mission of the organization, aligning common communication patterns, behavior styles and values.

CULTURE, VALUES AND TEAMWORK RETREAT & FACILITATOR TRAIN-THE-TRAINER™ – a Licensed transfer of the Team development processes, procedures and materials for in-house continuation and support of the high performing organization.

 

Executive Work Life Balance
THE CLADDAGH RETREAT - A four day executive couples retreat designed to provide tools for aligning communication, values and goals while rediscovering your relationship. The structured experience is held in the relaxing atmosphere of the Superstition Mountains of Arizona, in Gold Canyon at the base of the Sonoran Desert. It is a time to focus on the quality of your relationship in a time of hectic competition in the business world.

Quality and Continuous Improvement
CONTINUOUS QUALITY ENHANCEMENT & TOTAL QUALITY MANAGEMENT - a step-by-step guide for successfully implementing the concepts, structure, strategies, tools and techniques for implementing SIX SIGMA, CONTINUOUS QUALITY ENHANCEMENT and BENCHMARKING in your organization.

Customer Satisfaction
THE D&A APPROACH TO QUALITY CUSTOMER SATISFACTION (QCS) – a unique and exciting approach of establishing sustainable, competitive advantage in the service industry. Defines customer expectations; establishes requirements; defines measurable standards of behavior; and creates an integrated tracking system.

TOTAL CUSTOMER ATTITUDE – a large group session designed to orient employees to the concepts of total customer satisfaction and the specific behaviors to achieve customer retention and growth.

Performance Improvement
POSITIVE IMAGE BUILDING SEMINAR – a large group session designed to orient employees to the concepts of total customer satisfaction and the specific behaviors to achieve customer retention and growth.

360 – a large group session designed to orient employees to the concepts of total customer satisfaction and the specific behaviors to achieve customer retention and growth.